PRIVACY POLICY
Effective date: September 5, 2026
ABOUT THIS POLICY
This Privacy Policy describes how Imperium Advanced Cleaning Solutions L.L.C. (“Imperium,” “we,” “us,” or “our”) collects, uses, and handles information through this website and related forms. We use the website to share information about commercial cleaning and facility services, receive facility walkthrough and service inquiries, support existing clients, receive employment applications, and offer a monthly digest subscription.
INFORMATION YOU PROVIDE
We may collect information you provide through the Schedule a Walkthrough form, the Careers application, the monthly digest subscription form, email or telephone contact, and other direct communications.
Depending on how you contact us, this may include your name, organization, email address, phone number, facility location and type, approximate square footage, requested service frequency, services of interest, preferred contact method, message or service details, applicant information, and an optional resume or related application materials.
Please do not submit Social Security numbers, banking information, government identification numbers, driver’s license numbers, or other unnecessary sensitive information through public website forms or email.
HOW INFORMATION MAY BE USED
We may use information to respond to inquiries, evaluate service availability, schedule or follow up on facility walkthrough requests, communicate about services, provide customer support, review applications for current or future opportunities, communicate with applicants, administer the monthly digest, protect forms and website features from spam or abuse, maintain appropriate business records, comply with legal obligations, and protect our rights, users, and operations.
Submitting information does not create a service agreement, customer relationship, employment relationship, or guarantee of service, an interview, an assignment, an offer of employment, or a specific work schedule.
MONTHLY DIGEST
If you submit your email address through the footer subscription form, we may use it to send the Imperium monthly digest and related company updates.
You may request removal from the monthly digest list by contacting us at customerservice@imperiumadvanced.com.
WEBSITE TECHNOLOGY AND SERVICE PROVIDERS
We use third-party service providers to operate the website, forms, communications, spam prevention, and related business tools. Current providers include ZenBusiness for website services and Tally for the Careers application.
The Careers application uses Google reCAPTCHA to help prevent spam and abuse. These providers may process information as needed to provide their services and according to their own terms and privacy practices.
We may disclose information to service providers that support these functions and when reasonably necessary to comply with law, respond to legal process, investigate suspected fraud or misuse, or protect rights, safety, security, and operations.
The website may contain links to external websites or social-media services. Those services have their own privacy practices, and Imperium does not control how they collect or handle information after you leave this website.
COOKIES AND TRACKING
The website platform may use cookies or similar technologies for operation, security, performance, or measurement.
Available controls and specific behavior may change when website features are added or updated. Review your browser settings to manage cookies where supported.
CAREERS INFORMATION
Our Careers page links to an application hosted through Tally. When you apply, we may collect contact information, Maryland work-area information, position interests, availability, earliest start date, preferred contact method, recruiting source, experience, information concerning your ability to report to assignments, additional information, acknowledgments and contact consent, and an optional resume or related application materials.
We may use applicant information to review candidates for current or future opportunities, communicate about recruiting, and maintain appropriate hiring records.
Submitting an application does not guarantee an interview, assignment, offer of employment, or specific work schedule.
Do not use the Careers application to submit Social Security numbers, banking information, government identification numbers, driver’s license numbers, or other unnecessary identity documents.
DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including responding to requests, maintaining business and applicant records, managing subscriptions, complying with legal obligations, resolving disputes, and protecting our operations.
Retention periods may vary based on the type of information and the reason it was collected.
You may contact us to request review, correction, or deletion of information you submitted. We may need to verify the request and may retain certain information where reasonably necessary for legal, operational, security, or recordkeeping purposes.
YOUR CHOICES
You may contact us to ask us to review, correct, or delete information you previously submitted.
You may also request removal from the monthly digest list.
We may need to verify your request, and we may retain information where reasonably necessary for legal, security, operational, or recordkeeping purposes.
SECURITY
No website, email system, form platform, or online transmission method can be guaranteed completely secure.
Use care when deciding what information to send electronically, and do not submit unnecessary sensitive information through public website forms or email.
PRIVACY QUESTIONS
For privacy-related questions or requests, contact:
Imperium Advanced Cleaning Solutions L.L.C.
5000 THAYER CENTER STE C
OAKLAND, MD 21550
customerservice@imperiumadvanced.com
443-910-8648
POLICY UPDATES
This Privacy Policy may be updated when website functions, service providers, legal requirements, or business practices change.
The effective date above identifies the version currently displayed on this website.